By adding one or more ‘Date Fields’ to your SMS database the system can be set to send a campaign to customers based on their individual dates. This is commonly used for appointment and birthday reminders but can also include automatic follow-up messages, say, 3 months after the 'last purchase/reservation date', or 6 months after the ‘last appointment/service date’. You can set-up more than one message based on a single ‘trigger date’.

Reminder Messages and ‘Alerts’ Campaigns are a great way to keep your customers updated and informed about their appointment dates. Sending them reminder messages ensures your precious time and money is not wasted waiting for customers that don’t show up.

Use Appointment SMS Reminder to Save your Business Time

What better way to keep a track of important dates than to have your SMS Database do it for you? This system is ideally used to keep a track of important dates respective to each customer in your database. By entering important dates into the system that could relate to the customer’s birthday or anniversaries, a personal touch is added to the business-customer relationship. This way you can’t go wrong with impressing your customers with your acquired foresight. This streamlined reminder service helps customers remember their appointment dates by sending them messages prior to the appointment.

For instance, if a customer needs to renew their subscription to a service, a SMS reminder is sent to them well before the renewal date. This ensures that you do your part in helping them remember, and it sorts out the serious customers from the liabilities. This system works wonders for those arrangements where a product requires timely servicing. By reminding customers after 6 months of purchase, for instance, you take the anxiety out of having to keep a track of each customer’s purchase and servicing date.

The appointment SMS reminder service has seen great success in the event of sales and special offers. By feeding preferences into the system, the relevant customers can be informed about the special events that are relevant to them. For instance, if we know a customer loves camping, reminder messages can be sent to inform them of the period of sale for camping goods such as tents, hiking shoes and other related gear. This creates a personalised relationship with your customers without having to do much at all.