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Keywords and Auto responses

SMS keywords can be used to create automatic rules for processing incoming text messages – including auto-replies and adding new subscribers to lists.

Building and maintaining a list of clients and leads is the most effective way to generate continuous business.
When a Keyword is received it acts as a trigger to activate different functions within the SMS system. Most commonly a Reply is sent back to the sender, perhaps such as: "Welcome to our VIP Club", "Thanks for entering the competition", or "Thanks for confirming your appointment"
Other actions include: forwarding the inbound message as an email or SMS message; adding to a Group; scheduling a follow-up message; checking competition parameters; and more.

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  • Send back an immediate response message.

  • Schedule a follow-up message to go back at a later date - perhaps in 10 days.

  • Check if the Keyword received is the 'correct' answer in a competition and if not send back a different reply.

  • Limit the number of times an individual can send in that Keyword.

  • Forward the Inbound message as an email or SMS, e.g. to your admin or your Sales Manager.

  • Add the Sender to a particular Group for later messages.

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*Conditions apply on all offers.

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