+61 3 8640 0905
100% Owned and Operated in Australia
14 day free trial
Perfectly Designed
SMS SOLUTIONS is a leading cloud communication platform service provider designed for organizations of all sizes
Our clients include some of Australia’s largest and best-known organizations
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What People say about us
A quick, simple and efficient SMS platform that also has the capacity to do a lot more if needed. We've used it for the last year and had no problems with it. We'd happily recommend it to anyone.
MFAA Australia
SMS SOLUTIONS support team are really helpful and attend to issues straight away (not that there have been many issues).They are really easy to deal with and to get in touch with. Their main priority is to ensure the customer is happy. We are very happy with the service they provide for our company, Jetabroad
Amanda Petrides
Easy system to use; always available to answer questions when sending SMS. Great customer service tool for keeping in touch with customers and the best marketing tool we have used for sales and referrals. Highly recommend
GILL WEINER
We have used SMS SOLUTIONS Australia for several years now and have always found them to be extremely professional, easy to work with, and very responsive. I would have no problem in recommending them.
Jim Kostopoulos
They were very welcoming to the new client and had very responsive and helpful support people on chat. It was definitely easy for newbies to get started. I thoroughly recommend them!
Graeme Starke
SMS SOLUIONS Australia have one of the best (if not THE best) SMS marketing platform in the country. The platform is super easy to set up, manage and monitor our campaigns across Australia and New Zealand Their client support is also second to none.
Lisa less
Everything you need
Solutions for every need
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Web SMS
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Email to SMS
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Bulk SMS
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High speed sending
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Sender ID. Alpha tags
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Dedicated numbers
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API's
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Multi-language
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Appointment reminders
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Keywords
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SMS to Email forwarding
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Managed MMS
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International connectivity
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Full reporting to the handset
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Groups
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Templates
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Sequenced messaging
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SMS live Chat
Our story - You decide
You are here because you are trying to choose an SMS provider for your business. Now, you are trying to answer the question: Is there any difference between them or is it just price, price, price? Should we always choose the cheapest one?
Unsurprisingly we believe the answer is: 'There is a big difference!". And many of our clients think so as well. You might even be here now because of some of our great Google Verified Reviews.
Click the Testimonial button to see what some of our clients say about us
We started providing SMS services more than 19 years ago(!), that is before the iPhone existed.
We have focused only on SMS messaging ever since. OK, so we have more experience than most,
but why else should you try us?....
We love to help our clients
Especially if they are trying to do something different, or are just new to SMS. Helping starts with something as simple as answering the phone! We are always available to help with your campaigns. Finding a new client, like you, is important, but keeping a client for years is much more difficult and important.
We have a super easy-to-use system
We have a super easy-to-use system that we have continued to improve for 19 years. Everyone can use it. No technical experience is required. There is no software to download. Any help needed: just Chat with our locally based support team, or watch a short topic video. And you are not locked into any Contract; if you want to stop, just stop.
We know about what works and what doesn't.
We have knowledge about what works and what doesn’t. Sending an SMS is easy, but it’s also important that it is effective and doesn’t look like a Spam message. We have helped increase response rates of client campaigns by a factor of 10 in some cases. Our first priority is to make sure your campaigns work well for you.
Making sure 'Opt Outs' are always respected
Making sure ‘Opt Outs’ are always respected is also super important. As is speed: if you want a campaign to reach all your customers at 9.30 on a Saturday morning then 2.30 that afternoon is just not OK.
"If you are not yet regularly communicating directly with your customers, TODAY would be a good day to start."
Text messaging is one of the few channels that are direct to consumers and invites easy responses without being considered intrusive. Consumers today want brands to anticipate their needs through SMS messaging.
Business text messaging is proving to be a powerful way for brands to get consumers' attention. It is intimate and immediate. We rely on our mobile phones more than ever before.
68
%
Of people would like to receive offers on their mobile
77
%
Of consumers have a positive impression of companies that text
81
%
Of consumers get frustrated having to call customer service
98
%
Of texts are opened and read within 3 minutes
90
%
Of customers participated in an SMS loyalty program