The innovations leading to today, in mobile phone technology has given the world immense conveniences and has led to further innovations in the professional, institutional, governmental and even domestic sectors. With the ever growing business and marketing models which require reaching every customer individually, the advancements in Mobile Marketing were just a matter of time, and we are still coming up with new ways.

One size fits all of your Mobile Marketing needs:

SMS Solutions Australia is in tune with such marketing needs and has the most streamlined and cutting edge solutions for mobile marketing. With prices as low as 6.0 cents per message, it’s not a surprise that campaigning with us been profitable for all our clients. Our clients range from small solo-operated businesses and medium size enterprises to large corporates with multi-level hierarchies and distribution channels. Our system is enabled to suit businesses of all sizes, one size truly fits all.

Result oriented features offered by SMS Solutions Australia:

Mobile marketing or SMS marketing solutions can bring out change in the functioning of your business, make it easier, faster and more aggressive in terms of marketing. By typing out one generic message and feeding it into our system, you are good to go. There are several functions for which Mobile marketing can be tweaked and utilised, and not just restricted to marketing but also to administration. Here are a few common purposes that our clients have sought to get fulfilled:

1. Bulk SMS marketing:
After uploading your full client database you can send out a bulk SMS campaign to all your customers within a couple of minutes. This can be useful to advise customers about an upcoming Sale event, a special offer, a change of hours or address, or just to say ‘thank you for your business’ at the end of the year.
These Bulk campaigns can be sent to everyone or you can quickly filter your list and just send to a certain group of clients. Send the campaign now or schedule it for a specific later date and time – SMS messages are 95% read immediately so thinking about the exact ‘send time’ is very important. If your customer list is very large you might want to ‘stagger’ the send over a number of hours or days using our ‘Response optimiser’ function.

2. Staff and Rostering:
This function enables you to send out messages to your entire database of staff members or just a part of it to request immediate availability for an upcoming shift or in regards to a shortage that your business might be facing. This allows immediate responses to solve a problem instantaneously. Further replies can be programmed depending on responses from staff members.

3. Multiple Device Access:
This functionality rings true with the essence of using mobile devices. Our SMS software can be accessed from virtually any device with a network/internet connectivity, be it your laptop, tablet or cellular device.

4. Feedback and Reputation Management:
While it is easy for most companies to believe that they are keeping their customers satisfied, it is often not the case. A survey by Bain & Co. suggested that “80% of the companies believe that they deliver a superior customer experience, while only 8% of their customers agree.” This massive gap between customer experience and assumptions made by companies can be narrowed down to a great extent through Mobile marketing. Mobile marketing will allow companies to gain valuable feedback from customers which will be based on actual customer experience. And to top it off, this process is facilitated by the touch of a few buttons.

Rating systems could be incorporated into feedback systems where in customers can respond with a numerical rating from 1 to 5, 1 being below average and 5 being exceptional. This feedback system will enable companies to maintain or improve their reputation by understanding in real time, the consequence of certain products, services or marketing campaigns.

5. Email to SMS:
Are you sceptical about using any kind of software? If using new software interfaces is a hassle that you want to avoid, we have you covered. Our Email to SMS system allows you to send out an SMS to even thousands of customers, simply by typing it out in an email. This service does not require any IT support or the use of any software.
These are just a few of the plethora of services that come under Mobile Marketing by SMS Solutions Australia.